We explained to the shareholder that it is important to know the value of the shares and also which rights and obligations apply. The shareholder thought that he had the right of first refusal and, as far as the value was concerned, he felt that this was lower than what the heirs were asking for. We also estimated the value of the shares and we investigated the possibility of arranging finance for the purchase. As there were some legal implications attached to the transaction, we also enlisted the help of a legal expert within our network. Together we concluded that it would be attractive and feasible for our client to purchase the shares. We subsequently presented a first proposal to the heirs. They responded in an unexpectedly reticent manner. A lengthy period of negotiations then ensued. Eventually, it appeared that agreement had been reached after all. But owing to the erratic behaviour of the heirs, it was necessary to move quickly. For this reason, we had already lined up an investor and the bank. So after a lot of shilly-shallying, the deal was done.